At SalesGravity, we take data privacy seriously and are fully committed to compliance with the General Data Protection Regulation (GDPR) (EU) 2016/679. This page outlines our commitment to protecting the personal data of European Union (EU) and European Economic Area (EEA) residents.
1. Our Role
Depending on the context of the data processing, SalesGravity acts as both a Data Controller (for data related to our own customers and website visitors) and a Data Processor (when processing data on behalf of our customers using our platform).
2. Lawful Basis for Processing
Under GDPR, we process personal data based on the following lawful bases:
- Legitimate Interest: For compiling and providing B2B contact information to our customers for direct marketing and sales outreach, provided these interests are not overridden by the individual's fundamental rights and freedoms.
- Performance of a Contract: When processing data necessary to provide our services to our customers.
- Consent: When required, we obtain explicit consent before processing personal data.
- Legal Obligation: When we are required to process data to comply with applicable laws.
3. Data Subject Rights
GDPR grants individuals specific rights regarding their personal data. We fully support these rights:
- Right to be Informed: Transparency about how we use data.
- Right of Access: The ability to request a copy of the data we hold about you.
- Right to Rectification: The right to have inaccurate data corrected.
- Right to Erasure ("Right to be Forgotten"): The right to request the deletion of personal data.
- Right to Restrict Processing: The ability to limit how we use data.
- Right to Data Portability: The right to receive data in a structured, commonly used format.
- Right to Object: The right to object to processing, particularly for direct marketing purposes.
To exercise any of these rights, please email us at privacy@salesgravity.ai. We will respond to your request within 30 days.
4. Data Transfers
When we transfer personal data from the EEA to countries outside the EEA, we ensure appropriate safeguards are in place, such as utilizing Standard Contractual Clauses (SCCs) approved by the European Commission, to guarantee the protection of the data.
5. Data Security
We implement robust technical and organizational measures to ensure a level of security appropriate to the risk, including encryption, access controls, and regular security audits.
6. Contact Our Data Protection Officer (DPO)
If you have any questions about our GDPR compliance or wish to raise a concern, please contact our Data Protection Officer at:
Email: dpo@salesgravity.ai
