At SalesGravity ("we," "us," or "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (salesgravity.ai) and use our software-as-a-service (SaaS) platform, Chrome extensions, APIs, and related services (collectively, the "Services").
By accessing or using our Services, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy.
1. Information We Collect
We collect information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device ("personal information").
Information You Provide to Us
- Account Information: When you register for an account, we collect your name, email address, password, company name, and job title.
- Payment Information: If you purchase a subscription, our third-party payment processors (e.g., Stripe) collect your payment method details. We do not store full credit card numbers on our servers.
- Communications: If you contact us directly, we may receive additional information about you, such as your phone number, the contents of the message, and any attachments you provide.
- User Content: Data, text, and materials you upload to or create within the platform, including CRM data, email templates, and outreach personas.
Information Automatically Collected
- Log and Usage Data: Service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services, including IP address, browser type, operating system, pages viewed, and access times.
- Device Data: Information about your computer, phone, or other device you use to access the Services.
- Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities over time and across different websites.
Information from Third Parties
We may obtain information about you from third parties, such as data brokers, public databases, social media platforms (e.g., LinkedIn), and our partners. We use this information to provide our core B2B enrichment services, ensuring our database remains accurate and up-to-date.
2. How We Use Your Information
We use the information we collect or receive for the following business purposes:
- To provide, operate, and maintain our Services.
- To process your transactions and manage your account.
- To improve, personalize, and expand our Services.
- To understand and analyze how you use our Services.
- To develop new products, services, features, and functionality.
- To communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the Service, and for marketing and promotional purposes.
- To process and deliver contest entries and rewards.
- To find and prevent fraud.
- For compliance purposes, including enforcing our Terms of Service, or other legal rights, or as may be required by applicable laws and regulations or requested by any judicial process or governmental agency.
3. How We Share Your Information
We may share your information in the following situations:
- With Service Providers: We may share your personal information with service providers to monitor and analyze the use of our Service, for payment processing, and to contact you.
- For Business Transfers: We may share or transfer your personal information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- With Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.
- With Business Partners: We may share your information with our business partners to offer you certain products, services, or promotions.
- With Other Users: When you share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
- With Your Consent: We may disclose your personal information for any other purpose with your consent.
- Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities.
4. Data Retention and Security
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.
5. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you would like to exercise any of these rights, please contact us at our email provided below.
6. Children's Privacy
Our Services do not address anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from anyone under the age of 18 without verification of parental consent, we take steps to remove that information from our servers.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: legal@salesgravity.ai
- By visiting the support page on our website: salesgravity.ai
